Book-It Customer Testimonials / Reviews


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Visit Spice UK

"Book-It has totally transformed our business, creating neat order out of near chaos! The system gives instant access to so much valuable data which was not readily available prior to installing with its invaluable reporting features. A professional service and fully comprehensive easy to use software combined with a personable and extremely patient support team that clearly knows how to communicate with non computer people"
Mr Dave Smith
Managing Director Spice UK Ltd 

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Visit Women In Business

"Women In Business is delighted with the service they have received from Instinctive Systems. We chose them because we believed they understood our requirements and would work closely with us to deliver a world class membership system for our members. They have delivered on that promise."
Mrs Susan McCambridge
Women In Business (Northern Ireland) 
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Visit Electronics Yorkshire

"As a training and network association, Book-It has helped us to manage our administration systems so well it almost feels like a bespoke database. We have been particularly impressed with the level of support"
Bronwen Ella
Network Administrator
Electronics Yorkshire

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Visit Vitalise

"We have had and continue to have an excellent service provided by Instinctive Systems. They are both professional and friendly"
Mrs Andrea Gallimore
IT Manager Vitalise 
 

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Visit Helsby Community Sports Club

"Having reviewed a number of software packages that were available on the market and given consideration to developing our own In-house solution, we opted for Book-It software. Having increased membership by approximately 50% within the previous twelve months, the club's management were concerned that a greater level of control and reporting over their membership data would be needed to ensure that the club continued to grow and prosper. Offering easy to use functionality for tasks such as subscription renewals and producing club newsletters, plus optional extras, for example, dealing with the purchase and sale of club merchandise, Book-It was the obvious solution and what's more very reasonably priced. The on-line Tour and evaluation version of the software enabled the club to assess Book-It in advance of purchasing the package and when the opportunity arose for the club to secure external funding to cover the cost of the software, the staff at Instinctive Systems were very helpful in ensuring that the purchase was dealt with quickly and smoothly.

The club's Business Development Manager has now been tasked with transferring records over from our legacy system to Book-It and is equally complementary of Instinctive Systems support staff in making this task as painless as possible! The club now looks forward to a further period of growth and has no doubt that in Book-It it has selected a system that will meet it's demands both now and in the future."
Mr Chris Johnson
Club Development Officer, Helsby Community Sports and Social Club

Spice UK Logo

Visit Spice Yorkshire

“I rely entirely on Bookit for my business to function. As well as hugely reducing time & admin in our very busy office in recent years there have been numerous advances in the links with our website which I feel has kept my business at the forefont with online bookings & facilities. I am very excited about the future developments I know that Instinctive Systems have in the pipeline”
Sandra Willis
Managing Director - Spice Yorkshire
"Over the past years, Book-It 2 has proved to be a highly flexible and reliable platform on which to run our business, providing much of our specialist needs, or being adapted to meet our requirements. The additional features and added flexibility of Book-It 3 should further enhance the systems’ capability and widen its potential application areas. We would also compliment the systems’ ease of use and the back up support provided both cheerfully and efficiently whenever needed (usually due to something we have done!). We now look forward to enjoying many more years of service from our new Book-It 3 system as we continue to grow and develop our own successful business."
Mr Lloyd Reynolds
Cannons Group - Adventures Dept
Guide Dogs Multi-Activity Club
 

Visit
GDBA

"Book-It is a major improvement over our old system. We can now really improve the service we give to our members and it will reduce the amount of time spent on administration in the office. Instinctive Systems have delivered all the enhancements ahead of schedule and within budget. The whole installation went very smoothly."
Mr Vic Ellis
Guide Dogs For The Blind - Holidays England 
“I am using Book-It to log enquiries; send out letters and information; book people onto courses and confirm bookings; run reports and export data to produce certificates for successful attendees. I certainly could not cope with the demands of running a charity in my spare time without the Book-It software. It is a nice product which I found easy to use, does most of what I need and is very reliable.”
Mr Andrew Attack
Heartstart Havering

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"I would like to thank you for your prompt response to our needs. I only wish that more software vendors support their clients as well as you have me."
Mr Albert Garcia
Advantage Health Systems Kansas USA
"I really appreciate your kindness in announcing the new version of Book-It and I take this opportunity to congratulate you and the members of your Company for doing this great job, which, in my opinion, helps so many people around the world in managing clubs and Associations like ours. Best regards from me and the members of my Association."
Savio Araujo

Campinas Symphony Orchestra Musicians Association, Brazil
 

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Visit Helsby Community Sports Club

"Book-it will provide an excellent resource to help me develop my role. As well as having all of our membership data in one place, it can easily be analysed, and will allow me to undertake targeted marketing campaigns and initiatives. It was really useful to be able to utilise the data transfer tool provided by Instinctive Systems, as this allowed me to convert our data from a MS Excel spreadsheet into the Book-it system, without having to enter almost 800 member's details individually"
Michelle Pickstock
Business Development Manager, Helsby Community Sports and Social Club
   
Spice UK Logo "With Book_It acting as the nervous system for an events based organisation, and the inevitable demands of running events during the evenings and weekends on top of a full day's admin there is little or no margin of time for technical problems. I found that the support of Instinctive systems both during system upgrade and also during a crisis where my elderly and frequently crashing laptop had caused problems with Bookit both fast, understanding and - necessarily - patient. My own failures in performing adequate backup were swept gently aside as Instinctive Systems focussed on getting me back on track within an hour. I am most grateful and would recommend both the program and the service most highly."

Lisa Stubbs

Coordinator

Spice London North

ZD Membership software review
"A very good program with some outstanding features - 4 star rating"
Editor Ziff Davies Interactive (Nov 96)
"The program features a clean, simple interface suitable for any computer skill level."
Editor Ziff Davies Interactive (Mar 98)
PC World Membership software review
 

Visit PC World

"Book-It is a handy utility for those involved in organising the activities and business affairs of any business, fraternal or social group"
Tip World
PC World On-Line (Nov 96)

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Pages designed and maintained by Instinctive Systems Ltd Established in 1991
Last modified 02 Jul 2008