Book-It News

July 2006

Edition 5

Welcome to Book-It News, the best way to stay up-to-date with what's going on in the world of Book-It Software and other developments at Instinctive Systems Ltd.
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Welcome

Welcome to our latest edition of Book-It News in which we aim to keep you updated with news about Book-It product developments as well as other complimenting products and services. In this edition we bring you news about the latest release of our Book-It membership and contact management software now not only incorporating event booking but also new facility booking features.

We also bring you news of our forthcoming Book-It Forum message board software which has recently gone into beta test and is also in use on our own website as another means of customers obtaining technical support from us, customers providing feedback to us about our products and services and as a means of customers talking amongst themselves not only about our products and services but about other things that they have in common with each other as they strive to administer their organisation's members, contacts and events.

We also discuss new leasing arrangements that can be utilised when buying or upgrading your software to help spread the purchase cost.

We hope you find this newsletter interesting. Watch out for the next edition with even more news about exciting product developments here at Instinctive Systems.

Paul Herschell
Managing Director


Book-It News

Book-It version 4.0 Released

Book-It 4.0 was released at the end of March this year. Book-It 4.0 brought with it many new features making it a major improvement on Book-It 3.0 which was released over 3 years earlier. Version 4.0 represents a major improvement for the Book-It family and is now even more powerful, user friendly and robust.
Thanks once again to input from our existing clients and our own innovative approach to software development we can now offer both new and existing customers a 21st Century partner for their organisations' membership / contacts, events and resource management needs. Not only does Book-It 4.0 feel and sound fresher it is packed with new exciting features. These include:
  • Resource booking
  • HTML e-mailing and e-mailing with attachments
  • SMS messaging
  • Merchandising features
  • and much more

Once again we will be offering four editions to suit all organisational sizes and budgets. Click here to find out more about the new features or try out the more general Book-It Tour on our homepage. (A detailed Tour of new 4.0 features will be available for existing Book-It 3.0 customers shortly if you have not upgraded already!)

Book-It Maintenance Releases

A new public maintenance release for Book-It 4.0 is now available in the form of Book-It 4.0b5. A new  maintenance release for Book-It 3.0 is also available in the form of Book-It 3.0j1. Please note that this is likely to be the last maintenance release for Book-It 3.0 as we concentrate our development efforts on our latest Book-It 4.0 release. We urge all customers to download and install the latest maintenance release for their product and we would also remind you that although these maintenance releases can currently be downloaded by all customers, future releases will only be available FREE OF CHARGE to support agreement holders and other customers will have to pay a small charge to obtain further maintenance releases. We encourage all customers to take out a support agreement in order to get the most from their Book-It software and we have agreements to suite all budgets.

Book-It Forum

Book-It Forum is a new product which, although it has recently gone into beta testing is still very much a 'work in progress'. This new software is a simple message board system designed to integrate closely with our Book-It On-Line module providing 'member or customer contact only' access to message boards on your site. It will be a few more months before we release this software to our own customers for use on their own sites, however, it is already in use on our own website if you would like a sneak preview. We have implemented the software on our own site in order to assist with customer support, to enable customers to chat with other customers about topics that are of mutual interest and as a means of feedback to ourselves.
Use the system yourself by clicking here, unfortunately you will not be able to post messages yet without a customer login ID, however, we hope to bring guest logins and have a sample test area soon to test the system thoroughly.

Book-It On-Line

Having released a major new version of our Book-It Office Software, a lot of our development now is concentrating on enhancing our Book-It On-Line module. Using this module our customers are taking online bookings for events and providing online event details and place availability. But did you know that the module offers even more functionality? Users are now also taking advantage of the "members only" access facility - providing their members with an enhanced online service. Web page content can then be tailored, for example, by examining the member's membership type. Existing customers can already see this working by logging into our own website at www.instinctive.co.uk. Why not click here to see a working demonstration of the software or here to read more about the software.

Other News

Book-It Leasing
Are you considering purchasing or upgrading Book-It at the moment but are finding your budget a little too stretched? Well we hope we have found a solution for you. Rather than purchase your software outright, we have now teamed up with a company that specialise in software leasing and can arrange for you to pay for your software under leasing terms over a period of 1 to 4 years. Not only does this mean that you get your software quicker but it also means that you can do this without breaking the bank and get the software working for you and saving you money before you have to pay in full. Leasing also has tax advantages that can often go a long way towards offsetting the interest paid under such arrangements. Click here for more information.

Web Site Changes / Customer Login

Our web site has recently had a complete makeover. We hope that it now feels much more up to date and its quality feels much more like the quality you are used to from our Book-It products. As well as improving the look and content of all our pages, we have also added a new customer login feature. Using this new feature existing customers can login using their personal login details from any page on the site. Once logged in you will be given access to your own personalised customer page and other features. These pages and features are reserved for customers only and cannot generally be accessed by members of the public.
Content can also be varied depending upon the type of customer and what level of support agreement you have with us for example. These new features have been implemented directly from our Book-It On-Line module and you can implement similar features on your own website if you are using the Book-It On-Line module also. You will need a customer login from Instinctive Systems to login to the system.

2006 Highlights So Far

2006 has got off to another great start. Key developments for us in 2006 so far have included:

bullet Launch of Book-It Office 4.0
bullet Start of beta testing of new Book-It Forum software
bullet Web site revamp with new personalised customer pages and message board system
bullet New software leasing arrangements


Book-It Benefits

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Reduces your administration costs

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Personalises and targets communications with your members and helps you attract new ones

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Optimises and targets your marketing campaigns

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Fully traces member, event and facility activities

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Offers online booking to your members

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Fully supported – our low cost Support Agreement is like adding an extra member of staff to your team!

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Talks to and listens to Microsoft™

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Book-It is secure, reliable and stable – it works!

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Software for the life of your organisation – as you and your members evolve, so does Book-It

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Swift return on investment

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Gives your organisation 21st Century appeal

Got A Support Agreement?

The most cost effective way to receive prompt support for your Book-It software is through a support agreement. Receive support when you need it to keep your Book-It system running smoothly. Your agreement will not only cover all your support costs for the year in one simple payment (or monthly if you prefer) but you will also get priority over other customers, access to mobile support numbers (should office resources be limited thereby reducing waiting times) and you will be regularly asked to provide input to new product developments to ensure that we continue to develop the systems you want to use.

Pay support annually by cheque or quarterly or monthly by standing order. See the support area of our website for further information.

 

Testimonials

Pleased with your Book-It software? Impressed with the level of support from Instinctive Systems? If the answer is 'Yes' then please let us know. We value your feedback and love to hear from you and to be able to tell other potential customers what you have to say about us through our testimonials page. Why not leave us a note on our Feedback message board.

As many customers have said in the past, if we are successful then they will be too as our software will continue to improve and make your job easier. Help us be more successful by telling people about us and if you are not happy with anything we still want to know so that we can put that right immediately.

 

Book-It Forum

Check out our new Book-It Forum Software - a message board system to compliment your Book-It On-Line system. Restrict message board access to members and contacts only. Develop an interactive community within your organisation to share ideas and feedback.

Book-It On-Line

Use our Book-It On-Line software to extend your Book-It Office Software to the web. Allow members and contacts to checkout event details and availability and book events on-line using their web browser, develop member / contact only areas on your website with ID and password protection. Join, renew and pay balances on-line using a secure on-line payment system.

Previous Book-It News

Click here for access to previous editions of Book-It News



 

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Copyright Instinctive Systems Ltd 2006. All rights reserved
www.instinctive.co.uk